Return Policy
✅ Eligibility for Returns
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Returns are accepted only in case of wrong products delivered.
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The product must be unused and in its original condition.
🎥 Proof Requirement
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Customers must share an unboxing/opening video on 9875763979 ,clearly showing the package being opened and the incorrect product received.
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This video is mandatory for processing the return request.
🚚 Return Shipping
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Customers are required to ship the product back to us at their own cost.
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Please ensure the product is securely packed to avoid damage during transit.
🔄 Replacement Process
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Once we receive and verify the returned product, we will promptly dispatch the correct product to you.
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No refunds will be issued; only replacements are provided under this policy.
⚠️ Non-Returnable Cases
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Products without an opening video.
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Products damaged due to mishandling after delivery.
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Products returned without prior approval from our support team.
This policy ensures fairness while protecting both our customers and our brand.
Would you like me to also draft a customer-facing friendly version (short and easy-to-read for your website/social media) alongside this formal one? That way you’ll have both a professional document and a simplified version for shoppers.